Privacy Notice for Smart_Lines (“Company”, “we”, “us”, or “our”) This Privacy Notice describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as: Downloading and using our mobile application (iServices) or any other application of ours that links to this Privacy Notice. Engaging with us in other related ways, including sales, marketing, or events. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at: support@smartlines-eg.com

What Information Do We Collect? Personal information you provide to us: We collect personal information that you voluntarily provide when you register on the Services, express an interest in obtaining information, participate in activities, or contact us. This may include: Name Phone number Email address Username Sensitive Information: We do not process sensitive information. Device and Other Identifiers (AppsFlyer): Our app integrates AppsFlyer, a third-party analytics and attribution service. AppsFlyer may automatically collect device identifiers, such as: Google Advertising ID (GAID) Android ID Other device-related identifiers This data is used to analyze app performance, prevent fraud, and measure marketing campaign effectiveness.
How Do We Process Your Information? We process data to: Provide, operate, and improve our Services. Facilitate account creation, login, and management. Communicate with users (customer support, updates, marketing if opted-in). Ensure security and fraud prevention. Comply with legal obligations.
Sharing of Information We may share data in the following situations: Service Providers: With third-party vendors like AppsFlyer for analytics and attribution. Business Transfers: During mergers, acquisitions, or sale of company assets. Legal Obligations: If required by law or government authorities. For AppsFlyer’s practices, please review AppsFlyer Privacy Policy.
International Transfers Your data may be transferred internationally but we ensure it is protected under this Privacy Policy.
Data Retention We keep your information only as long as necessary for the purposes outlined above, unless a longer retention period is required by law. When no longer needed, we securely delete or anonymize your information.
Data Security We use technical and organizational safeguards to protect your personal information. However, no system is 100% secure, so you use the Services at your own risk.
Your Privacy Rights Depending on your location, you may have the right to: Request access to your personal data. Request correction or deletion of your data. Object to processing of your data. Withdraw consent at any time. To exercise these rights, contact us at support@smartlines-eg.com.
Do-Not-Track Our Services currently do not respond to Do-Not-Track signals.
California Residents (CCPA) If you reside in California, you may request details about personal information shared for direct marketing purposes and request deletion of data you have provided. Contact us at the email above to exercise these rights.
Updates to This Privacy Policy We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date. We encourage you to review it frequently.
Contact Us Email: support@smartlines-eg.com Address: Smart_Lines, Salem, Al Azhar, Cairo, Egypt
Account Deletion Users may request deletion of their account and all associated personal data. To request account deletion, please contact us at: support@smartlines-eg.com. All personal data linked to the account will be permanently deleted within 30 days of the request.
Data Deletion Without Deleting Account (Optional) Users can request deletion of specific data without deleting their account by contacting us at support@smartlines-eg.com. We will process such requests in accordance with applicable laws.